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Investigations

Monday, 4 January 2016

The Protector of Citizens has found that the Ministry of Agriculture and Environment Protection did not undertake measures to provide for effective functioning of local self-government committees on handling requests and passing decisions on restitution of seized land. Some complainants claim they have not received such decision even after more than twenty years of waiting.

Friday, 1 January 2016

The Protector of Citizens has issued a recommendation to the Transport Secretariat of the City Administration of Belgrade to provide guidance to all public transport companies and to inform the users of public transport by appropriate means of the right of persons with disabilities to move with the help of service dogs in public transport vehicles. The Protector of Citizens also welcomes the timely response of the Public Transport Company “Belgrade”, which offered a public apology for the recent unacceptable and unlawful treatment of a passenger and her service dog.

Wednesday, 23 December 2015 12:12 |

An investigation by the Protector of Citizens found 30 instances of unlawful and irregular actions in the treatment of reporters of the “Istinomer” website by the Municipal Police of the City of Belgrade on 25 September 2015 and in the subsequent operations undertaken by that authority in the wake of the said event.

The most significant omissions by the Municipal Police include unlawful and improper use of physical force, an unlawful warning given to citizens that they were allegedly not allowed to record municipal police officers, repeated inspection of citizens’ identification documents during a single operation, threats by a municipal police officer who said he would destroy a recording device if the crew did not stop filming and failure to respect the dignity of the citizens against whom the officers used their powers.

Wednesday, 23 December 2015 00:00|

The work of relevant public authorities should be coordinated and directed as soon as possible towards amending and harmonising the legislative framework and passing the necessary implementing regulations which would close the existing gaps in social housing policies and enable full and effective enjoyment of the right to housing by vulnerable groups of citizens, reads a communication sent by the Protector of Citizens to the Government of the Republic of Serbia

Recommendation to the The Tax Administration and the Republic Health Insurance Fund to take all necessary measures in terms of keeping and organising its official or registry records, pursuant to the Law

Recommendation to the Clinical Center Niš to cease to organise and perform the additional work that does not meet the legally prescribed requirements

Recommendation to the The Pension and Disability Insurance Fund of the Republic of Serbia to rectify the identified irregularities in its work

Recommendation to the Ministry of Finance regarding the violation of a citizen’s Right to have her appeal considered within the legally prescribed deadline

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