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Irregularities in the implementation of the final exam in school year 2018/2019, such as those which occurred in the school year 2012/2013, occurred because employees at printing plants engaged at printing and packing of tests, illegally obtained tests and made them available to public. The fact that illegal conduct on both occasions occurred at printing plants outside the education system, which had agreements with the Ministry of Education, Science and Technological Development binding them not only to perform their task but also to keep the test confidentiality, shows that trusting these tasks to legal entities which are not a part of the educational system and are not subjected to the control of the Ministry of Education, Science and Technological Development is a “weak link” and an important risk factor in the organization of the final exam. This is stated among other things in the Opinion with recommendations of the Protector of Citizens issued to the Ministry of Education, Science and Technological Development.

In the process of control implemented by the sector competent for the child rights of the Protector of Citizens, it was determined that the educational system does not have technical possibilities and corresponding financial and human resources to provide printing and packing of tests within the institutions of the educational system, said the Protector of Citizens Zoran Pašalić, adding that the Law on Fundamentals of the Educational System established the Exam Center within the Institute for the Assessment of the Education Quality, with competences corresponding also to the need of printing, packing and distribution of tests. Since the employees of the institutions of educational system are subjected to far more strict inspections and measures than those at private employers, the use of competence and resources of the Institute and Exam center provides the retention of the control over the complete organization of the final exam and state test and responsibilities for that within the educational system and the Ministry of Education, Science and Technological Development, said Pašalić.

The Protector of Citizens issued a recommendation to the Ministry to take measures in order to keep the entire procedure of organization and implementation of the final and entrance exam and state test in the domain of the control and responsibility of the Ministry and educational bodies, institutions and organizations. Furthermore, it was recommended that the budged funds necessary for the provision of material, technical and other conditions be planned so that the activities in the organization of the final exam, which have been trusted to external partners so far, are implemented from now on within the Institute for the assessment of education quality and Exam Center, it is said in the recommendations of the Protector of Citizens.