The Protector of Citizens identified omissions in the work of the Republic Geodetic Authority, Real Estate Cadaster Office in Lazarevac because it posted the decision on the Authority’s website and on the body’s bulletin board, although the delivery was not carried out in accordance with the applicable legal regulations.

Thus, the complainant’s rights to be informed about the outcome of the investigation upon the submitted request and to challenge the decision of the body by using a legal remedy were violated.