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The Ministry of Labor, Employment, Veteran and Social Policy adopted the Protector of Citizens’ recommendation regarding the exercise of the right to an allowance for assistance and care of another person for persons who have not had contributions to the Pension Fund paid, even though they were registered for insurance.

The Ministry of Labor, Employment, Veteran and Social Policy has notified the Protector of Citizens that it issued a Manual on Procedures to all social welfare centers, i.e. in the future, the social welfare centers will decide on requests for allowance for assistance and care of another person in case the applicant is old enough to be entitled to old-age pension and has at least 15 years of pensionable service, but he/she cannot exercise the right to pension due to unpaid contributions for pension and disability insurance or for any other reason.

In the future, the competent centers will not dismiss the requests for assistance and care of another person due to the existence of another legal basis, but the decision on this right will be made upon completing the procedure pursuant to the Law on Social Welfare.

The new Manual on Procedures of the Social Welfare Centers in the said cases rectified long-term omissions in the administrative bodies’ working to the detriment of citizens by incorrectly interpreting the Law.