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Within the investigation initiated after learning from the media that there is suspicion of the omissions by the competent authorities, the Protector of Citizens was notified by the Foreigners Administration of Serbian MOI that the citizen of Rwanda, Ms. Ephrosine Stanković, married to our citizen Mr. Bojan Stanković, can be granted a temporary residence in Serbia on humanitarian grounds, after filing an official request to the Administration with the relevant documentation.

The Protector of Citizens informed Mr. Stanković in writing that the representatives of the Foreigners Administration informed him during the meeting in the premises of the Institution that Ms. Ephrosine Stanković could be granted a temporary residence in Serbia on humanitarian grounds, pursuant to Article 61 of the Law on Foreigners.

In the letter to Mr. Stanković, the Protector of Citizens stated that Ms. Ephrosine Stanković needed to file an official application to the Foreigners Administration of Serbian MOI - in person, by post or e-mail, and then enumerated all the documents that his wife was to enclose when filing the application, together with the notification on the payment of administrative fees.

The Protector of Citizens informed Mr. Stanković that the representatives of the Administration notified him that until the meeting in the premises of the institution, the citizen of Rwanda, Ms. Еphrosine Tuyzere Umotoni Stanković had not officially applied to the Administration with a request for temporary residence in the Republic of Serbia on any grounds, neither in person, nor through an attorney.

In the letter, the Protector of Citizens informed Mr. Stanković that temporary residence on humanitarian grounds is granted for a period of up to one year or less and that if his wife wanted to extend her temporary residence in Serbia, she can file a request to extend temporary residence no earlier than three months, and no later than 30 days before the expiration of the temporary residence.