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The Protector of Citizens asked the Republic Geodetic Authority, after determining that it had made mistakes in its work to the detriment of citizens and that it had not acted upon the ruling of the Administrative Court, to decide without delay on the received complaints of citizens and make decisions based on law.

The Protector of Citizens initiated a procedure to control the regularity and legality of the work of the RGA on the basis of numerous complaints from citizens who were dissatisfied due to failure of the RGA to make decisions on appeals against decisions of the real estate cadastre office and failure to act upon the judgment of the Administrative Court.

During the control procedure, the Protector of Citizens determined that the RGA did not undertake all activities in order to make timely decisions on appeals against decisions of the real estate cadastre office, nor did it act within the legal deadline according to the decision of the Administrative Court, all to the detriment of complainants.

The Protector of Citizens again pointed out to the RGA that the arguments for not acting on appeals against decisions of the real estate cadastre office submitted to this institution have no basis in any valid legal provision because the provisions of the law prescribing deadlines cannot be interpreted expansively, as well as that it makes an unjustified difference in the treatment of cases that are handled through the E-counter and those that are not handled in this way, which puts a certain group of citizens at a disadvantage.

Considering that the realization of property rights in a certain number of cases depends on the completion of cases in which an appeal was filed, the Protector of Citizens requested from the RGA to inform him within 60 days about acting on recommendations, to decide on citizens' complaints and to make meritorious decisions.

The Protector of Citizens also asked from the RGA to take all necessary measures to ensure timely decision-making in administrative matters, in compliance with the legally prescribed deadlines, to ensure that decisions are made in the second instance without delay, as well as to take all necessary measures in order to ensure timely execution of final judgments of the competent courts.