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b_280_0_16777215_00_images_Obuka_1_foto_2810.jpegLocal governments should explicitly include LGBTI people in their action plans, prescribe measures to improve their position and allocate appropriate budget funds for those activities, Deputy Protector of Citizens for Gender Equality Ms. Jelena Stojanović said.

At the outset of the first out of five planned trainings on the inclusion of LGBTI people in local action plans, held in Ražanj on Wednesday 28 October 2020, Ms. Stojanović accentuated that the Protector of Citizens’ surveys and practice indicated that LGBTI people, i.e. people with different sexual orientation and different sexual orientation and gender identity, often faced discrimination and other forms of human rights violations.

Ms. Stojanović said that they often faced hate speech and hate crimes because of the prejudices and stereotypes that existed in our society and that was why taking measures to protect and improve the position of LGBT people in their local community was vital.

b_280_0_16777215_00_images_Obuka_2_foto.jpegMs. Stojanović reminded that the Ombudsman issued a recommendation on the inclusion of the LGBTI community in local action plans in the regular annual reports for 2018 and 2019, and that the started trainings represenedt the first step in the implementation of that recommendation, in order to enable LGBTI people to exercise the rights guaranteed by the Constitution and the Law in their local community.

Five trainings on the inclusion of LGBTI people in local action plans are jointly implemented by the Protector of Citizens and the Association Duga from Šabac, within the Council of Europe project "Promotion of Diversity and Equality", with the support of the European Union.

According to the plan, from 28 October to 11 November 2020, five one-day trainings will be held for representatives of a total of 15 local self-government units on measures to improve the position of LGBTI people in local communities.

The hosts of the trainings are Ražanj, Valjevo, Pančevo, Novi Sad and Kragujevac, and representatives of local self-government bodies from Kruševac, Boljevac, Mionica, Užice, Zrenjanin, Požarevac, Sombor, Senta, Babušnica and Vlasotince will also take part in the trainings.

The Protector of Citizens set-up an emergency meeting with the competent authorities in order to resolve the problem of day care of children and youth with autism who frequented the day care institutions until the proclamation of the state of emergency in Serbia this March.

This is just one of the activities of the Protector of Citizens which the Deputy Protector of Citizens for Child Rights Ms. Jelena Stojanović listed in relation to child rights protection and promotion in an online meeting "Sharing best practices and instruments to protect children and adolescents in emergency situations - Focus on containment measures and related side effects in the Adriatic Ionian area”.

The meeting was organized on 24 August 2020 by the Marche region, in cooperation with the Permanent Secretariat of the Adriatic-Ionian Initiative and that region’s Ombudsman, within the initiatives to celebrate the 20th anniversary of the Ancona Charter and the Adriatic and Ionian Initiative.

The participants in the meeting, the ombudsmen for the rights of minors in the Adriatic-Ionian region (Albania, Bosnia and Herzegovina, Croatia, Greece, Italy, Northern Macedonia, Montenegro, San Marino, Serbia, Slovenia) and the Italian children’s authority, agreed that countries from this region should hold meetings, and that similar challenges regarding child rights protection await them amid Covid 19 pandemic.

The meeting also discussed the challenges related to the beginning of the school year and the organization of classes, as well as the problems faced by children with autism and their families.

Upon obtaining information from the media, the Protector of Citizens issued own-initiative investigation of controlling work legality and regularity of the Ministry of Interior (MOI) and the City Social Welfare Center regarding the accident that occurred on 21 August 2020 in front of a building when a woman lost her life, and a child was severely injured.

The Protector of Citizens requests from the MOI and the City Social Welfare Center to submit a report within 15 days on whether they have already been acquainted with the family situation, whether there have been reports of domestic violence or child abuse and neglect previously with particular reference to the measures and actions that these institutions may have taken in order to provide adequate support and protection to the family.

In addition, the Protector of Citizens requests from both institutions to submit other relevant information within the same deadline, as well as to enclose a copy of the documents upholding the allegations together with the report.

Plandište municipal administration failed to initiate the procedure to establish the Commission for Land Restitution pursuant to competencies and relevant legal regulations, which resulted in extending the procedure, failing to make a law-based decision in a nineteen-year procedure, and violating the administration’s obligation to operate pursuant to the Law, the Protector of Citizens determined.

The Protector of Citizens, Mr. Zoran Pašalić, continued today with the reception of citizens at the headquarters of the Institution within the regular monthly activity "Open Doors”.

He and his Deputies talked, observing the prescribed protective measures imposed to contain the spread of the coronavirus, with ten citizens from Belgrade and the interior, who wanted to express their dissatisfaction with the work of administrative authorities.

Today, the citizens mostly complained about the work of the construction inspection, the work of the police, as well as the violation of persons with disabilities’ rights.


The institution of the Protector of Citizens has been implementing the activity "Open Doors" for three years. In addition, this initiative proved excellent as the Protector of Citizens has arrived to a more complete insight into, above all, systemic omissions in the work of administrative authorities over a direct discussion with the citizens.

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